Can You Change An Existing Citi Prestige 4th Night Free Booking Now?
Since the Citi Prestige 4th night free program changeover at the end of the day on August 31st, 2019, Citi Prestige cardholders can no longer book “4th Night Free” hotels using the wonderful concierges at Aspire Lifestyles and now must book online (without being allowed to use corporate rate codes or even AAA, and without being able to earn hotel loyalty points nor enjoy loyalty benefits).
You are also now limited to using the perk twice a year.
But what about existing Citi Prestige 4th Night Free bookings?
What if you need to make a change to an existing booking? Are reservations made prior to Aug. 31st set in stone?
No, they are not and yes, you can make changes.
But you have to follow the correct protocols and not all reservations will be changeable.
Follow these guidelines when changing a 4th Night Free reservation
First off, please don’t go and make any changes yourself. If you do, you will invalidate your 4th night free.
Second, there is one golden rule to be aware of when it comes to making changes.
As long as the change can be made without changing the confirmation number, a concierge can make the change.
This will not cause you to consume one of the two yearly bookings you have now.
So, if you are change the dates or the room type or the rate code, the question of “can I do this?” will always come down to this…. Can the concierge make the change within the existing booking or will it require the hotel to cancel and rebook? If it’s cancelled and rebooked, you will be out of luck. I don’t even know what would happen if this occurred accidentally as the concierges can no longer make new bookings so it quite possibly couldn’t be reinstated.
That said, I have found the Aspire Lifestyle concierges to be very knowledgable about their program. They will most likely know what you can change or not change. They will also likely reach out to the hotel or chain and ask the right questions if there is any doubt.
Importantly, do not call the number on the back of your card. This will only frustrate you.
Call Aspire Lifestyles at 1-561-922-0158. Then hit “3” for changes to an existing reservation.
When is the latest you can make changes until?
I’m not sure this is 100% set in stone, but likely until the end of 2020. I do not believe we will be able to push them out later than that and it may wind up being sooner, like Aug 31, 2020. I suspect the end of 2020, though.
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