freedom flex product change
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The new Chase Freedom Flex card isn’t yet available for new applicants (that will be late tonight or early tomorrow, but those with an existing Chase Sapphire Preferred Card, Chase Sapphire Reserve, Chase Freedom Unlimited, or a Chase Freedom Credit Card can call Chase (at the number on the back of your card) and ask to “product change” (or convert) to the new Freedom Flex right now.

Originally, we’d been told that only a Chase Freedom could be PCed (product changed) into a Freedom Flex, thus we’d been advising those without a Freedom to PC their Sapphires or Unlimiteds to a Freedom now so they could PC to a Flex later.

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Early reports shared by Doctor of Credit show that two things the media has been told by Chase aren’t playing out at the moment – and both are to your advantage:

  • Only a Freedom should be able to PC to a Flex. While the phone reps won’t offer to PC your Sapphire or Unlimited, if you ask directly the agents can apparently process it.
  • There is also meant to be a strict one Flex per person limit. Currently, via Product Change, you can seemingly have more than one. DoC readers have successfully done more than one conversion. The only benefit here is additional $1,500 quarterly limits.

If either of these is important to you, you should probably call Chase right now. In both cases, we don’t know if the systems aren’t correctly setup yet, or if information presented to us previously has changed.

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New to all of this? My “introduction to miles and points” book, MilesTalk: Live Your Wildest Travel Dreams Using Miles and Points is available on Amazon and at major booksellers.

I got "in the game" in 2003 and since then I've collected literally millions and millions of frequent flyer miles and hotel points. I've flown around the world in first class seats that would cost $29,000 using frequent flyer miles and a few bucks in tax. And I've stayed in some of the finest hotels - all for free! A few years ago I realized many of my friends actually thought I was paying for these!! So I started sharing my tips. It's long been a passion, but when I hosted a session on Miles and Points at this year's South by Southwest festival, my love of the game intensified and this blog was born.


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