It was a bit odd to me that Hyatt was the lat of the major hotel chains to not implement a policy for prepaid reservations during this time.
They had announced a waiver policy allowing for 10,000 World of Hyatt points for anyone needing to cancel, but that really wasn’t cutting it for those with thousands of dollars of prepaid travel they could no longer take.
In this article
Last night, Hyatt updated their waiver as follows:
 |
Existing reservations for upcoming travel between March 14 and April 30, 2020:
All existing reservations made before March 13, 2020 that are for arrivals between March 14 and April 30, 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. New reservations for any future travel: Any reservation you make between March 13, 2020 and April 30, 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Existing Advance Purchase Rate non-refundable reservations for travel through June 2020: As announced earlier, special exceptions are in place for all Advance Purchase Ratenon-refundable reservations made directly with Hyatt on or before March 8, 2020 for arrivals before June 30, 2020. Guests holding these fully prepaid reservations who have decided not to travel may still opt, at least 24 hours before their stay, to receive 10,000 World of Hyatt Bonus Points compensation in lieu of both their stay and the offer above (if eligible). World of Hyatt points may be used toward future travel at any of our 900+ hotels across 17 brands globally. |
Have you had to change or cancel a trip because of coronavirus?
Let me know here, on Twitter, or in the private MilesTalk Facebook group.
You can find credit cards that best match your spending habits and bonus categories at Your Best Credit Cards.
New to all of this? The MilesTalk “introduction to miles and points” book, MilesTalk: Live Your Wildest Travel Dreams Using Miles and Points is available on Amazon and at major booksellers.
