Marriott Matches Hilton/IHG Waiver Policies

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I couldn’t see how they hadn’t done this yet and was about to write a post to that effect, when I noticed that Gary at View from the Wing literally just posted that Marriott has, in fact, updated their waiver policy.

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Revised Marriott COVID-19 Waiver Policy (March 13, 2020)


  • For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by April 30, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.


  • For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and April 30, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and any rate differences.

More interesting to me is Gary’s “scoop” that states (and this isn’t even on the Marriott website yet):

  • No Bonvoy points will expire before August 31, 2020.
  • Suite Night Awards expiring December 31, 2020 will be extended until December 31, 2021.
  • Free Night Awards expiring in 2020 will be extended to January 31, 2021

Have you had to change or cancel a trip because of coronavirus? Were you able to get an exception beyond stated policy?

Let me know here, on Twitter, or in the private MilesTalk Facebook group.

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