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I got a survey by email today as an existing Citi Prestige cardholder signaling that they are eying a major overhaul of benefits. I’m copying in screenshots of all the “this or that” type screens they gave me.

My takeaways from my survey (which I should stress may or may not contain the same options others are getting) is that they are considering all of the following:

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  1. Earning 2, 3 or even 5 points per dollar in travel and dining categories
  2. Earning 3 points per dollar for all online purchases (interesting since this was an AT&T card feature)
  3. Earning 1 or 1.5 points per dollar in the “all other purchases” categories
  4. Redeeming at 1.25 (as today) or 1.5 cents per point on air travel 
  5. Increasing the air travel credit to $300
  6. Replacing the air travel credit with $300 in dining credits or online purchase credits
  7. A “round up” feature giving you the nearest 50 points on purchases (i.e. a $3 purchase earns 50 points instead of 30
  8. Allowing you to shop at Amazon with the same 1.25% point value as airfare
  9. $50 or 5,000 point bonuses when you spend $20,000 (threshold bonus – not all at once)
  10. 25% points back when you redeem (clearly to compete with the Amex Platinum perk). i.e. Redeem 10,000 points and get 2,500 back later.
  11. $50 off a travel service benefit – i.e. in flight wifi / lounge passes
  12. Some variants remove Priority Pass and/ or the 4th night free benefit (though 4th night free is in almost all variants).
  13. They definitely are looking at limiting the 4th night free benefit to 4 times a year. They are also considering making it 3rd night free instead of 4th but only 2 uses per year. 
  14. If you scroll past all the “this or that” questions, they have two sections on potential new perks. One involves “set pricing” for airfare awards. i.e. 20k points for domestic flight and 40k for international. This is super interesting as the Citi Thank You program launched with this feature and they removed it because it was so easily abused. One wonders if they have a short memory or this line item is incomplete (i.e if there is a limit on ticket cost).
  15. They also ask how important a bunch of other potential new perks would be, such as happy hours to earn or redeem points at 2x, free 15 min massages before flights, hotel statuses (Hilton Gold????), credits for various services, and many more that may appeal to you more than they do to me.

All the screenshots are below.

As a reminder, I keep current credit card offers on the travel rewards credit card page (and earn a commission if you apply through those links, which I greatly appreciate). There is a section for Travel/Airline Cards.

What do you think about these proposed changes? Would you like the card more or less and under which versions of the new potential product? Let me know here or in the private MilesTalk Facebook group.

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I got "in the game" in 2003 and since then I've collected literally millions and millions of frequent flyer miles and hotel points. I've flown around the world in first class seats that would cost $29,000 using frequent flyer miles and a few bucks in tax. And I've stayed in some of the finest hotels - all for free! A few years ago I realized many of my friends actually thought I was paying for these!! So I started sharing my tips. It's long been a passion, but when I hosted a session on Miles and Points at this year's South by Southwest festival, my love of the game intensified and this blog was born.



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