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These Citi Credit Cards Still Have Extended Warranty Coverage
In September 2019, Citi gutted the benefits of nearly all of its cards in a surprising way – eliminating things like their popular Price Rewind, car rental insurance, return protection and extended warranty coverage.
But you may be surprised to learn that several Citi credit cards still have an Extended Warranty coverage benefit.
And you may be even more surprised to know that, for the cards that still offer the benefit, it’s industry leading with a Citi credit card adding not 1 year like American Express, but a full 2 years to the original manufacturer’s warranty coverage.
Citi Credit Cards With Extended Warranty
These Citi credit cards still have the Extended Warranty coverage benefit:
- Citi Premier ($95 annual fee – How to apply)
- Citi Rewards+ (no annual fee – How to apply)
- Citi Prestige ($495 annual fee)
- Citi / AAdvantage® Platinum Select World Elite Mastercard (How to apply)
- American Airlines AAdvantage Mileup Card (no annual fee)
- AT&T Access Card from Citi (no annual fee)
- Citi ThankYou Preferred Card (no annual fee)
Citi Costco Visa (Ended Jan 22, 2023)
The popular Citi Double Cash card does not provide Extended Warranty coverage benefits any longer.
Citi Extended Warranty Coverage Terms
What’s amazing about this Extended Warranty benefit is that you get a full two extra years added to your warranty (Amex and Chase add just one). So if your purchase has a standard 1 year warranty, this Extended Warranty benefit means you are covered for 3 full years if you put it on one of the above Citi credit cards.
- Get an extra 24 months added to your warranty when you purchase items at least in part with your Citi card and/or ThankYou® Points. If your eligible item breaks, we’ll repair, reimburse or replace it, up to the amount charged on your Citi card and/or ThankYou® Points or up to $10,000 per item, whichever is less.
- Extended Warranty Coverage begins when the manufacturer’s warranty, or an extended warranty you bought, expires.
- In no event will total Extended Warranty coverage exceed seven years from the purchase date.
- Covered: Purchases made with your Citi card and/or ThankYou® Points that come with a manufacturer’s warranty.
- Not Covered: Cars, boats, aircraft or any motorized land, air or water vehicles and their original equipment. Tires are not covered. Items that do not come with a manufacturer’s warranty are not covered.
This Extended Warranty coverage benefit is an extremely generous credit card benefit, especially on the no annual fee cards. See how it works in tandem with the manufacturer’s warranty:
As you can see, if you buy an extended warranty, the Citi benefit will start after that one ends.
To File an Extended Warranty Claim
The Citi website directs you to call 1-866-918-4670 or download and return the completed claim form as soon as possible after the item fails. When calling, you will be asked a few questions and advised what documents should be submitted to support your extended warranty claim.
Return all required documents within 180 days of the incident. You will be notified of the decision once your claim is processed.
You can check your Citi credit card benefits guide for yourself right here.
For some reason, I’d assumed that when Citi removed so many credit card benefits in 2019, this was removed from most cards.
Since I was surprised to see that it actually still has extended warranty coverage on most of its credit cards, including several cards with no annual fee, I thought you might have also missed this.
And while I knew that Citi’s extended warranty coverage was 2 years, my mind still thinks that American Express offers two years of extended warranty. It used to, but they recently reduced their extended warranty coverage to just 1 additional year, making Citi the king of extended warranties. Chase also offers just one additional year.
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You can find credit cards that best match your spending habits and bonus categories at Your Best Credit Cards.
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I’d love to get a good extended warranty credit card, but Citi is giving me mixed messages. The AT&T card application page’s benefits doesn’t mention any warranty benefit, and that might be the case for all the cards too (I checked the Premier page, same deal). When I contacted Citi chat, I was told to check… that same application page. Is there any way to make sure the benefit exists before I get a hard pull applying for it?
It’s a great question. I cannot locate that information on the application pages. I wrote this article by logging in to my own accounts to check benefits along with some outside research, but cannot specifically point to any corresponding info on their non-logged in pages.
I just called their benefits number (866-918-4670) and confirmed that my recently opened Citi Premier does have extended warranty and purchase protection benefits. That was comforting as I have read recent reviews of the card which claimed that it did not come with those benefits.
I have returned with a data point! A Citi Rewards+ credit card I opened on June 9, 2022 came with 2-year extended warranty benefits. I know this because A) the card’s information mail came with a booklet of benefits that includes the extended warranty, and B) once I activated the card, the extended warranty was also listed under my card on the Citi benefits site.
P.S. I want to add that on the cover of my benefits booklet it says “Effective Date: September 2019.” Which gives me the impression benefits are not modified or removed very often. So knowing that, it feels unlikely that extended warranty would ever be axed for new applicants without any announcement on Citi’s part. (Just my speculation, could be wrong)