Updated January 29, 2025 to reflect some changes since this initial review in March of 2023. Ironically, in this last stay, I was in the *exact same room* as the one here during my first stay and in the video of the room you’ll see below. It’s actually sensed it was the same room I’d been in before but wasn’t sure until I watched my own 2023 video!
My normal go-to areas of the LA area have been Santa Monica and Westwood, but I wanted to branch out so that I could get some Hyatt nights in (I’m determined to re-qualify for Globalist!) and I’d heard good things about the Shay. And I figured, worst case, it’s not that far from anywhere I want to go.
In this article
Location and Check-In
The location turned out to be absolutely perfect. Culver City has gentrified in a huge way since the first time I came here 7-8 years ago. Culver Blvd and Washington Blvd are both full of new condos, new bars and restaurants, and new stores. (Venice Blvd is, well, unchanged.)
The Shay sits directly next door to the Culver City stop on the Metro line and so you can get to the ocean in about 15 minutes for $1.75 without having to worry about parking.
Speaking of parking, while the Shay charges $50 + tax for valet (and does not offer self parking), the Metro lot next door allows long term parking (3 days at a time) at $3 a day. Worth the 5 minute walk to me!
The agent that checked me in was also an absolute pleasure to chat with. She not only made me feel welcome and valued as a Globalist, but genuinely made me feel like this would be a nice, friendly spot to spend the next 6 days.
(January 2025 update: I have now stayed here ~5 times and it’s always the same. The people here are just great!)
The Room
The hotel is new and beautiful and right from check-in I felt very welcome. I had used a Suite Upgrade Award to move from a standard room to a 1 Bedroom Suite and they further upgraded me to one with a balcony which was a very nice touch. The room is about 700-800 sq ft. Here’s a video tour.
Breakfast and Dining
Globalist breakfast includes an entree, juice and coffee. It’s not the most elaborate menu but it’s also not bad at all. I forget the name of the dish below, but it would have been around $28 so it at least felt like a good value with the Globalist benefit. It was sunny-side up eggs over crispy kale with breakfast potatoes and bacon.
Jan 2025 Update: The restaurant is now called Butterfly and is run by the famous and humanitarian famous chef José Andrés.
Service was wonderful each day and even though you won’t see iced coffee explicitly on the menu, it’s there!
Also, with the changeover in restaurant management you no longer sign a check for the front desk to take off later. Instead you now get a breakfast voucher which states that you are covered for the entree, juice, and coffee (I asked to substitute a side for the juice and they happily obliged each day though YMMV). It also explicitly states that an 18% gratuity is included and will be paid to the server by the hotel. Super classy to make it explicit. (Keep in mind Hyatt program terms do require this but not every hotel makes it clear and a handful break the rules and say it doesn’t include tip.)
This exact dish above with the crispy kale is no longer on the menu but overall the menu isn’t much different ofr breakfast.Breakfast is served on the top floor (6) at Butterfly.
During the day and evening, you can get a range of Mexican food here, in the dining room or poolside, including tacos, chips and salsa, queso fundido, tacos, a quesadilla and more.
This is also where the pool is and I’m told it’s heated at something like 80-85 degrees.
While the pool is well heated, you do need some heat or sunshine to really enjoy it, which is the case most days of the year in LA 😉 Keep in mind that in winter, as soon as the sun even starts to descend (around 4pm), the air will cool off quick. My secret wish is for them to put in a jacuzzi one day, but alas, there is not one 😉
José Andrés also took over the lobby dining establishment which was Etta and it is now Zaytinya, an upscale Mediterranean spot. I kept meaning to try it but failed this time. I’ll make sure to try it next time!
Unrelated LA Food Stories
I love to food adventure when traveling. I have no advice on Culver City dining, but if you want to experience a couple of special things and have no aversions to bad neighborhoods, I’d suggest:
Cole’s
This is where the French Dip sandwich was invented. Maybe. There’s a battle for that distinction between Cole’s, which is right downtown, and Philippe The Original in Chinatown.
I’ve eaten at both several times and it’s now crystal clear to me that Cole’s is vastly superior. Cole’s is a full on bar, whereas Philippe’s is more of a deli.
If you go, Cole’s is on 118 E 6th St. in downtown LA. Parking would be street parking on the next street (i.e. past Cole’s and turn right) or you can Uber if you want to play it very safe.
This is about 20 mins from Culver City, driving, unless it’s rush hour in which case it would be an hour or longer.
Sheng Jian Bao – Kang Kang Food Court
I *love* Sheng jian bao, sometimes called pan-fried pork bun in America, is a popular street food from Shanghai that also happens to be the staple Chinese treat in Yokohama, Japan. It’s like a Xiao Long Bao (soup dumpling) except totally different because the bottom 1/8th or so is pan fried. How’s that for random MilesTalk trivia??
If you are unfamiliar, that’s with good reason. There are literally almost zero places in the US to get real Sheng Jian Bao. Absolutely none that I’ve ever found in NY’s Chinatown. When places in NYC even mention pan-fried pork buns, there is never any soup in them – which is the whole point!
You’ll strike out in LA proper here as well, but interestingly there is an area east of downtown with a cluster of places that all make Sheng Jian Bao. This area is Monterey Park and Alhambra. I don’t know anything about the area, so I don’t know if it’s safe or not. I drove there on a super rainy night and things were pretty deserted.
Anyway, I spent some time tying to find the best Sheng Jian Bao regardless of what kind of place it was, and I was led to Kang Kang Food Court, which is a super dumpy looking Chinese restaurant (fast food style) in a small shopping center. It’s not a food court like you think – it’s just the name of one single restaurant. You can see what it looks like in this video of… me eating Sheng Jian Bao 🙂
Summary
Overall, I’ve really enjoyed my stay at the Shay and would absolutely stay here again – especially as Globalist.
Note that it’s not exactly a budget hotel. I never saw rates drop below $300 in the weeks I was stalking a better rate and actually got the best possible rate of around $310+tax using my own company’s Hyatt Leverage program rate. Without that, rates were around $330+ for AAA and a bit higher for the Hyatt Member rate. It can go over $400 when busy.
Using World of Hyatt points, it’s a Category 6 hotel, averaging 21,000-29,000 points a night.
If you wanted the valet and were Globalist, that $50 and tax for the parking on top of the room rate and tax could get you better than 2 cents a point on the redemption, else its borderline wether cash or points is a better deal.
The vibe is awesome, the location is central and in a nice area, and the Metro was next door. Overall, A+.
Thoughts?
Let me know below in the comments, on Twitter, or in the private MilesTalk Facebook group. And don't forget to follow me on Instagram for all sorts of tips on miles, points, credit cards, and travel.
If this post helped you, please consider sharing it!
You can find credit cards that best match your spending habits and bonus categories at Your Best Credit Cards.
New to all of this? My “introduction to miles and points” book, MilesTalk: Live Your Wildest Travel Dreams Using Miles and Points is available on Amazon and at major booksellers.
The next time you stay at The Shay, be sure to walk across the street to the Platform shopping center! Some great dining options there, including Loqui, Roberta’s, Bianca, Blue Bottle Coffee, Van Leeuwen, and Boba Guys. And there’s a very interesting breakfast & lunch spot called Destroyer about a 10-minute walk away.
I’m obsessed with Shen Yang Bao since I had them in Shanghai. We had one from a street vendor, then the next day at Yang’s Fried Dumpling, and the next day, before leaving for the airport, we went to another Yang’s. Soooo good. My daughter said, “this food beats all other foods in the world!” I’ve had them in Japan, but they don’t have the depth of flavor as in Shanghai. In
Japan they are called Yaki Sharompo. Still, better than none. The black vinegar is a must.
I’m thinking staying at this hotel. Can you confirm if I can leave the car at the metro station parking over24 hours?
As of last year, yes, you can leave it 24+ hours. The app lets you pay for 3 days at a time if nothing has changed. You’ll need your plate number for the app and the right zone (should be on the wall or hotel staff can help you).
is this the address I should put in Apple/Google map fior the Metro parking: 8840 National Blvd., Culver City 90232?
Yes that looks right. You could also just ask the hotel valet to point you in the right direction. When you com out of the elevators you will have a short walk back to the hotel (5 mins).
I love the review, and I’m glad you got to try the updated restaurant on the rooftop. I wanted to let you know about the typo: “Butterly” instead of “Butterfly.” Now that it’s open, I’ll have to check out Zaytinya. Safe travels home!
Thanks! My Mac’s autocorrect is a demon!