delta amex mqm offers
Image courtesy of and copyright American Express

It’s definitely not just you – if you noticed, anyway 🙂 

American Express has “spend trackers” for various things you need to hit spend for, be it a Free Night for $15,000 spent on a Hilton Surpass or Hilton Business card, for MQMs on a Delta Platinum or Reserve (until the end of this year, anyway), or even for the Platinum Card benefit of guest access to the Centurion lounge when you spend $75,000 in a year (please do not do this!).

Well for at least the last month I have noticed that these trackers, which say they are updated daily, are not being updated daily. They are lagging by quite a bit. Perhaps a week or so based on my own experience.

For example, here is the spend tracker on my Hilton Business card today (yes, I want that Free Night Reward!) 

But that’s not accurate. And note that right below it (sorry, I cropped it!) It says “Updated Daily”

In fact, I have made $9,377.71 in eligible charges towards this Reward. The below is from my 2023 Spend to Date summary.

The last transaction I made, for $2,288.16, which is from December 9th along with another $250 charge.

So 6 days later, the tracker isn’t showing the truth.

I noticed the same when hitting my Delta MQMs in November and my wife’s Surpass card is also currently having the same issue so I believe it is widespread – although an Amex chat agent had no idea what I was talking about.

I wanted to call this out so that if you are tracking for an award, you don’t accidentally overspend significantly because it’s not up to date. Use your Transaction History – Year to Date Spend – to find the real number. Be sure to subtract any annual fees or cash-equivalent purchases as those won’t count towards the tracker spend!

American Express Rose Gold CardEarn 60,000 Membership Rewards(R) Points after you spend $6,000 on eligible purchases on your new Card in your first 6 months of Card Membership. Plus, receive 20% back in statement credits on eligible purchases made at restaurants worldwide within the first 6 months of Card Membership, up to $100 back. Limited time offer. Offer ends 11/6/24. Terms apply. | How to apply for this offer. | Read our Review of the American Express Rose Gold Card

Questions?

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You can find credit cards that best match your spending habits and bonus categories at Your Best Credit Cards

New to all of this? My “introduction to miles and points” book, MilesTalk: Live Your Wildest Travel Dreams Using Miles and Points is available on Amazon and at major booksellers.

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