delta amex mqm offers
Image courtesy of and copyright American Express

It’s definitely not just you – if you noticed, anyway 🙂 

American Express has “spend trackers” for various things you need to hit spend for, be it a Free Night for $15,000 spent on a Hilton Surpass or Hilton Business card, for MQMs on a Delta Platinum or Reserve (until the end of this year, anyway), or even for the Platinum Card benefit of guest access to the Centurion lounge when you spend $75,000 in a year (please do not do this!).

Well for at least the last month I have noticed that these trackers, which say they are updated daily, are not being updated daily. They are lagging by quite a bit. Perhaps a week or so based on my own experience.

For example, here is the spend tracker on my Hilton Business card today (yes, I want that Free Night Reward!) 

But that’s not accurate. And note that right below it (sorry, I cropped it!) It says “Updated Daily”

In fact, I have made $9,377.71 in eligible charges towards this Reward. The below is from my 2023 Spend to Date summary.

The last transaction I made, for $2,288.16, which is from December 9th along with another $250 charge.

So 6 days later, the tracker isn’t showing the truth.

I noticed the same when hitting my Delta MQMs in November and my wife’s Surpass card is also currently having the same issue so I believe it is widespread – although an Amex chat agent had no idea what I was talking about.

I wanted to call this out so that if you are tracking for an award, you don’t accidentally overspend significantly because it’s not up to date. Use your Transaction History – Year to Date Spend – to find the real number. Be sure to subtract any annual fees or cash-equivalent purchases as those won’t count towards the tracker spend!

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You can find credit cards that best match your spending habits and bonus categories at Your Best Credit Cards

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