United Matches Delta’s Retroactive Waiver Policy for Coronavirus
United Matches Delta – Adds Retroactive Coronavirus Change Fee Waiver
United just matched Delta’s new retroactive waiver policy, now allowing free changes on previously bought tickets with original travel dates of March 9th to April 30, 202o.
Here’s the tweet, though United’s coronavirus waiver policy webpage has not yet been updated.
Good news. We just released an update that we’re waiving change fees on any tickets purchased on or before March 2, 2020, with original travel dates of March 9 to April 30, 2020. ^AN
— United Airlines (@united) March 10, 2020
Tickets must be reissued by Dec. 20, 2020 and rebooked travel must commence within 12 months of the original ticket issue date. This is in addition to the flexible booking policies for new tickets.
Like Delta, we have no idea what the official policy on award bookings, new or existing.
The Delta webpage doesn’t mention award bookings at all. Neither Delta nor United have responded to my tweets or DMs yet. For now, I would assume it’s on a case by case basis.
Delta’s coronavirus waiver policy was revised today as follows:
No Change Fees for All Delta Tickets Purchased on or before March 9, 2020
- Affected Customers: All Tickets Issued on or before March 9, 2020
- Impacted Travel Date(s): March 1, 2020 – April 30, 2020
- New Ticket Must Be Re-issued On/Before: Dec 31, 2020
- Rebooked Travel Must Begin No Later Than: Dec 31, 2020
Have you had to change or cancel a trip because of coronavirus?
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